AFM/STM Repair
Expert diagnosis and repair for Agilent 5500, Agilent 4500, AFM, and STM systems. We address hardware and software problems that affect imaging, control, and dependable daily operation.
Keep critical nanoscale research moving with expert AFM and STM repair, preventive maintenance, calibration, upgrades, and technical troubleshooting. Molecular Imaging supports Agilent 5500 and 4500 systems with knowledgeable service shaped by the people who understand the platform’s legacy. From hardware faults to software issues, our team helps laboratories restore reliable performance and minimize disruptive downtime.

Specialized support helps AFM and STM laboratories troubleshoot faults, preserve precision, and extend instrument service life.
Expert diagnosis and repair for Agilent 5500, Agilent 4500, AFM, and STM systems. We address hardware and software problems that affect imaging, control, and dependable daily operation.
Preventive maintenance, system calibration, and upgrades help reduce unplanned interruptions while supporting accurate, repeatable nanoscale measurements across demanding research applications.
ZoomAFM Fast Online Service provides remote troubleshooting through online meetings, helping laboratories assess issues, review system behavior, and determine practical next steps efficiently.

We begin by discussing the instrument model, observed symptoms, operating conditions, and recent changes. This initial review helps distinguish potential hardware, software, calibration, or application-related causes before service work is planned.
Specialized knowledge and practical support for complex nanoscale instrumentation.
Former Molecular Imaging professionals bring deep familiarity with the platform’s original technology and mission.
Our team supports AFM and STM users across engineering, production, R&D, and application needs.
Online technical meetings provide a responsive path for troubleshooting compatible instrument and software concerns.
We understand the precision requirements of nanotechnology, life-science, and materials-science research laboratories.
Experienced AFM specialists supporting precise scientific research.
Leader / Co-Founder (Revival Team)
Dr. Song Xu is a founding leader of the revived Molecular Imaging, having been instrumental in reuniting former employees after Keysight Technologies exited the AFM market in 2018. With deep institutional knowledge of Molecular Imaging's original technology and mission, he guides the company's strategic direction and technical development. Dr. Xu's expertise spans atomic force microscopy and nanoscale imaging systems, ensuring the company continues to deliver modular, precise, and user-friendly instrumentation. He is deeply committed to supporting researchers in nanotechnology, life sciences, and materials science, and works to ensure every customer receives reliable systems backed by strong technical support. Dr. Xu's leadership reflects a passion for continuing Molecular Imaging's legacy of innovation and collaboration for the global scientific research community.

Team Member (Revival Team)
Steve Raba is a former Molecular Imaging professional who returned to help revive the company after Keysight Technologies' exit from the AFM market in 2018. His background spans application support, production, engineering, and R&D, giving him a well-rounded perspective on delivering high-quality AFM and STM instrumentation. Steve plays a key role in ensuring Molecular Imaging's systems meet the exacting standards required by researchers in nanotechnology, life sciences, and materials science. His hands-on experience with the company's original technology allows him to contribute valuable insight into product development and customer support. Steve is dedicated to helping the global research community achieve precise, reliable results through Molecular Imaging's advanced instrumentation and dependable service.

Team Member (Revival Team)
John Alexander is a former Molecular Imaging professional who rejoined the team to help restore the company following Keysight Technologies' departure from the AFM market in 2018. His experience covers application support, production, engineering, and R&D, providing valuable expertise across the full lifecycle of AFM and STM system development. John's contributions help ensure Molecular Imaging's instruments remain modular, flexible, and dependable for researchers across nanotechnology, life sciences, and materials science fields. He is committed to maintaining the high standards of precision and usability that originally defined the Molecular Imaging brand. John's dedication to quality and customer satisfaction supports the company's mission of empowering the global research community with advanced nanoscale imaging solutions.

Team Member (Revival Team)
Klaus Vicaro is a former Molecular Imaging professional who joined the effort to revive the company after Keysight Technologies exited the AFM market in 2018. He brings valuable experience in application support, production, engineering, and R&D to the organization's renewed mission. Klaus plays an important role in supporting the development and refinement of Molecular Imaging's AFM and STM product lines, helping ensure they meet the needs of researchers in nanotechnology, life sciences, and materials science. His technical background and familiarity with the company's original systems contribute to maintaining the precision and reliability customers expect. Klaus is committed to helping Molecular Imaging continue its legacy of innovation and dependable service for the global scientific community.

Team Member (Revival Team)
John Ris is a former Molecular Imaging professional who joined the revival team following Keysight Technologies' 2018 exit from the AFM market. His expertise spans application support, production, engineering, and R&D, contributing to the company's ability to deliver advanced, user-friendly AFM and STM systems. John plays a vital role in supporting the technical and operational aspects of Molecular Imaging's product offerings, helping serve researchers across nanotechnology, life sciences, and materials science. His familiarity with the company's original technology and commitment to quality help maintain the precision and reliability that define Molecular Imaging's instruments. John remains dedicated to advancing the company's mission of innovation and collaboration for the global research community.

Academic Advisor
Dr. Stuart Lindsay serves as academic advisor to Molecular Imaging, bringing extensive scientific expertise and vision to the company's renewed mission. His guidance supports the organization's commitment to advancing atomic force microscopy technology for researchers in nanotechnology, life sciences, and materials science. Dr. Lindsay's academic background provides valuable insight that helps shape Molecular Imaging's product development and research applications, ensuring the company remains at the forefront of nanoscale imaging innovation. His involvement reflects the collaborative spirit that has defined Molecular Imaging since its original founding. Dr. Lindsay is dedicated to helping the company deliver unparalleled precision, versatility, and control in AFM/SPM systems, supporting the global research community in their pursuit of scientific discovery.
Molecular Imaging provides repair and service for Agilent 5500 and Agilent 4500 systems, as well as AFM and STM platforms. Support can address hardware and software issues, preventive maintenance, calibration, upgrades, technical troubleshooting, and parts replacement. Because AFM and STM systems are specialized nanoscale instruments, sharing the model and symptoms at the outset helps focus the evaluation.
Speak with a specialist about your AFM or STM service needs.
Reorganized by former Molecular Imaging staff after Keysight Technologies withdrew from the AFM market in 2018.
Specialized repair capabilities on most Molecular Imaging, Agilent and Keysight-branded AFM products.
Dr. Stuart Lindsay co-founded Molecular Imaging in the mid-1990s and advises the team today.
Tell us your instrument model, symptoms, and research needs. Our team will review the details and help identify an appropriate path for troubleshooting, repair, maintenance, or remote technical support.
For immediate assistance, feel free to give us a direct call at 1-888-644-0389. You can also send us a quick email at songxu@nanocuetech.com.
For immediate assistance, feel free to give us a direct call at 1-888-644-0389. You can also send us a quick email at songxu@nanocuetech.com.