AFM & STM Repair
Diagnose and repair hardware and software issues affecting AFM, STM, Agilent 5500, and Agilent 4500 systems, restoring dependable operation for demanding research work.
Scientific lab equipment repair from Molecular Imaging. We diagnose hardware and software faults in Agilent 5500 and 4500 AFM systems, AFM platforms and STM instruments. From replacement parts and calibration to preventive maintenance and online troubleshooting, the work aims to return the instrument with its measurements referenced to calibration standards again.
Focused AFM and STM service options that help research laboratories maintain accurate, dependable nanoscale imaging performance.
Diagnose and repair hardware and software issues affecting AFM, STM, Agilent 5500, and Agilent 4500 systems, restoring dependable operation for demanding research work.
Proactive system checks and maintenance help identify developing issues, protect instrument performance, and reduce disruptive downtime in busy shared facilities and research laboratories.
Refresh system capability through calibration, replacement parts and compatible upgrades that hold measurement accuracy and extend the instrument's working life.
Use online meetings for responsive troubleshooting guidance, helping laboratory teams address technical questions and evaluate next steps without unnecessary delays.
Build operator confidence with video tutorials covering AFM fundamentals, calibration, controller setup, imaging modes, troubleshooting, and resolution optimization in air or liquid.
Configure modular AFM solutions around specialized experiments, including spectroscopy scripts, environmental modules, electrochemical analysis, and combined AFM, STM, or fluorescence capabilities.
AFM and STM performance depends on stable hardware, accurate calibration, informed operation and a configuration suited to the sample. Molecular Imaging combines repair experience, technical resources, remote support and modular system knowledge to help research groups reduce avoidable downtime. Post-repair checks concern the measurements the instrument is expected to produce: topography height accuracy, lateral scale, force curve shape and the residual noise floor.
Specialized experience and practical support for complex nanoscale imaging systems.
Former Molecular Imaging professionals bring deep familiarity with the technology and its research applications.
Support is focused on AFM, STM, calibration, upgrades, and precise nanoscale measurement needs.
ZoomAFM online support enables efficient troubleshooting conversations when laboratories need timely technical guidance.
Our team understands the performance demands of nanotechnology, materials science, and life-science research.
Experienced specialists supporting advanced nanoscale research instrumentation.
Leader / Co-Founder (Revival Team)
Dr. Song Xu is a founding leader of the revived Molecular Imaging, having been instrumental in reuniting former employees after Keysight Technologies exited the AFM market in 2018. With deep institutional knowledge of Molecular Imaging's original technology and mission, he guides the company's strategic direction and technical development. Dr. Xu's expertise spans atomic force microscopy and nanoscale imaging systems, ensuring the company continues to deliver modular, precise, and user-friendly instrumentation. He is deeply committed to supporting researchers in nanotechnology, life sciences, and materials science, and works to ensure every customer receives reliable systems backed by strong technical support. Dr. Xu's leadership reflects a passion for continuing Molecular Imaging's legacy of innovation and collaboration for the global scientific research community.
Team Member (Revival Team)
Steve Raba is a former Molecular Imaging professional who returned to help revive the company after Keysight Technologies' exit from the AFM market in 2018. His background spans application support, production, engineering, and R&D, giving him a well-rounded perspective on delivering high-quality AFM and STM instrumentation. Steve plays a key role in ensuring Molecular Imaging's systems meet the exacting standards required by researchers in nanotechnology, life sciences, and materials science. His hands-on experience with the company's original technology allows him to contribute valuable insight into product development and customer support. Steve is dedicated to helping the global research community achieve precise, reliable results through Molecular Imaging's advanced instrumentation and dependable service.
Team Member (Revival Team)
John Alexander is a former Molecular Imaging professional who rejoined the team to help restore the company following Keysight Technologies' departure from the AFM market in 2018. His experience covers application support, production, engineering, and R&D, providing valuable expertise across the full lifecycle of AFM and STM system development. John's contributions help ensure Molecular Imaging's instruments remain modular, flexible, and dependable for researchers across nanotechnology, life sciences, and materials science fields. He is committed to maintaining the high standards of precision and usability that originally defined the Molecular Imaging brand. John's dedication to quality and customer satisfaction supports the company's mission of empowering the global research community with advanced nanoscale imaging solutions.
Team Member (Revival Team)
Klaus Vicaro is a former Molecular Imaging professional who joined the effort to revive the company after Keysight Technologies exited the AFM market in 2018. He brings valuable experience in application support, production, engineering, and R&D to the organization's renewed mission. Klaus plays an important role in supporting the development and refinement of Molecular Imaging's AFM and STM product lines, helping ensure they meet the needs of researchers in nanotechnology, life sciences, and materials science. His technical background and familiarity with the company's original systems contribute to maintaining the precision and reliability customers expect. Klaus is committed to helping Molecular Imaging continue its legacy of innovation and dependable service for the global scientific community.
Team Member (Revival Team)
John Ris is a former Molecular Imaging professional who joined the revival team following Keysight Technologies' 2018 exit from the AFM market. His expertise spans application support, production, engineering, and R&D, contributing to the company's ability to deliver advanced, user-friendly AFM and STM systems. John plays a vital role in supporting the technical and operational aspects of Molecular Imaging's product offerings, helping serve researchers across nanotechnology, life sciences, and materials science. His familiarity with the company's original technology and commitment to quality help maintain the precision and reliability that define Molecular Imaging's instruments. John remains dedicated to advancing the company's mission of innovation and collaboration for the global research community.
Academic Advisor
Dr. Stuart Lindsay serves as academic advisor to Molecular Imaging, bringing extensive scientific expertise and vision to the company's renewed mission. His guidance supports the organization's commitment to advancing atomic force microscopy technology for researchers in nanotechnology, life sciences, and materials science. Dr. Lindsay's academic background provides valuable insight that helps shape Molecular Imaging's product development and research applications, ensuring the company remains at the forefront of nanoscale imaging innovation. His involvement reflects the collaborative spirit that has defined Molecular Imaging since its original founding. Dr. Lindsay is dedicated to helping the company deliver unparalleled precision, versatility, and control in AFM/SPM systems, supporting the global research community in their pursuit of scientific discovery.
Molecular Imaging provides repair and service for AFM and STM systems, with specific experience supporting Agilent 5500 and Agilent 4500 instruments. Service can address hardware and software concerns, system performance issues, calibration needs, parts replacement, and upgrades. The work is intended for research laboratories, shared facilities, and R&D groups that rely on stable nanoscale imaging and measurement capability.
Speak with our technical team about repair, maintenance, or troubleshooting options.
Reorganized by former Molecular Imaging staff after Keysight Technologies withdrew from the AFM market in 2018.
Specialized repair capabilities on most Molecular Imaging, Agilent and Keysight-branded AFM products.
Dr. Stuart Lindsay co-founded Molecular Imaging in the mid-1990s and advises the team today.
Share your system model, symptoms, and service needs so our technical team can recommend an appropriate next step.
For immediate assistance, feel free to give us a direct call at 1-888-644-0389. You can also send us a quick email at songxu@nanocuetech.com.
For immediate assistance, feel free to give us a direct call at 1-888-644-0389. You can also send us a quick email at songxu@nanocuetech.com.