AFM STM Repair
Diagnosis, hardware maintenance, replacement parts and remote technical support for Agilent AFM and STM systems.
Support for scanning probe microscopy systems: maintenance, replacement components and technical service. The team handles instrument troubleshooting, system upgrades, modular customization and operator instruction for Agilent 5500, 5100, 4500 and 5420 and Molecular Imaging platforms, covering scanners, controllers, cantilevers, calibration samples, liquid cells and temperature stages.
Comprehensive maintenance, custom configurations, and operational training designed to optimize laboratory microscope performance.
Diagnosis, hardware maintenance, replacement parts and remote technical support for Agilent AFM and STM systems.
Modular platform customization integrating environmental chambers, electrochemical tools, custom spectroscopy scripts, and specialized analysis modules.
Detailed video tutorial series covering imaging mechanisms, scanner calibration, contact and tapping modes, controller setup, and troubleshooting.
Maintain scientific productivity with comprehensive support tailored specifically for your scanning probe instrumentation. From diagnosing complex controller faults to integrating specialized environmental chambers and conducting preventive tune-ups, our services preserve measurement fidelity. We provide researcher-focused solutions that minimize laboratory downtime and extend the operational lifespan of your critical nanoscale imaging infrastructure. Component condition feeds directly into the measurement: a worn tip broadens features, a degraded photodiode raises the noise floor, and a failing piezo introduces creep and hysteresis in height data.
Parts and service handled by former Molecular Imaging employees, including the original electrical, mechanical and AFM engineers.
Revived by original team members possessing comprehensive technical knowledge of legacy scanning probe architectures.
Access prompt remote troubleshooting and technical support via online meetings through our ZoomAFM service.
Easily configure, upgrade, and adapt microscope setups to meet evolving experimental research requirements.
Benefit from ongoing strategic and scientific direction provided by respected nanoscale imaging academic advisors.
Former Molecular Imaging employees who know which part a discontinued configuration takes.
Leader / Co-Founder (Revival Team)
Dr. Song Xu is a founding leader of the revived Molecular Imaging, having been instrumental in reuniting former employees after Keysight Technologies exited the AFM market in 2018. With deep institutional knowledge of Molecular Imaging's original technology and mission, he guides the company's strategic direction and technical development. Dr. Xu's expertise spans atomic force microscopy and nanoscale imaging systems, ensuring the company continues to deliver modular, precise, and user-friendly instrumentation. He is deeply committed to supporting researchers in nanotechnology, life sciences, and materials science, and works to ensure every customer receives reliable systems backed by strong technical support. Dr. Xu's leadership reflects a passion for continuing Molecular Imaging's legacy of innovation and collaboration for the global scientific research community.
Team Member (Revival Team)
Steve Raba is a former Molecular Imaging professional who returned to help revive the company after Keysight Technologies' exit from the AFM market in 2018. His background spans application support, production, engineering, and R&D, giving him a well-rounded perspective on delivering high-quality AFM and STM instrumentation. Steve plays a key role in ensuring Molecular Imaging's systems meet the exacting standards required by researchers in nanotechnology, life sciences, and materials science. His hands-on experience with the company's original technology allows him to contribute valuable insight into product development and customer support. Steve is dedicated to helping the global research community achieve precise, reliable results through Molecular Imaging's advanced instrumentation and dependable service.
Team Member (Revival Team)
John Alexander is a former Molecular Imaging professional who rejoined the team to help restore the company following Keysight Technologies' departure from the AFM market in 2018. His experience covers application support, production, engineering, and R&D, providing valuable expertise across the full lifecycle of AFM and STM system development. John's contributions help ensure Molecular Imaging's instruments remain modular, flexible, and dependable for researchers across nanotechnology, life sciences, and materials science fields. He is committed to maintaining the high standards of precision and usability that originally defined the Molecular Imaging brand. John's dedication to quality and customer satisfaction supports the company's mission of empowering the global research community with advanced nanoscale imaging solutions.
Team Member (Revival Team)
Klaus Vicaro is a former Molecular Imaging professional who joined the effort to revive the company after Keysight Technologies exited the AFM market in 2018. He brings valuable experience in application support, production, engineering, and R&D to the organization's renewed mission. Klaus plays an important role in supporting the development and refinement of Molecular Imaging's AFM and STM product lines, helping ensure they meet the needs of researchers in nanotechnology, life sciences, and materials science. His technical background and familiarity with the company's original systems contribute to maintaining the precision and reliability customers expect. Klaus is committed to helping Molecular Imaging continue its legacy of innovation and dependable service for the global scientific community.
Team Member (Revival Team)
John Ris is a former Molecular Imaging professional who joined the revival team following Keysight Technologies' 2018 exit from the AFM market. His expertise spans application support, production, engineering, and R&D, contributing to the company's ability to deliver advanced, user-friendly AFM and STM systems. John plays a vital role in supporting the technical and operational aspects of Molecular Imaging's product offerings, helping serve researchers across nanotechnology, life sciences, and materials science. His familiarity with the company's original technology and commitment to quality help maintain the precision and reliability that define Molecular Imaging's instruments. John remains dedicated to advancing the company's mission of innovation and collaboration for the global research community.
Academic Advisor
Dr. Stuart Lindsay serves as academic advisor to Molecular Imaging, bringing extensive scientific expertise and vision to the company's renewed mission. His guidance supports the organization's commitment to advancing atomic force microscopy technology for researchers in nanotechnology, life sciences, and materials science. Dr. Lindsay's academic background provides valuable insight that helps shape Molecular Imaging's product development and research applications, ensuring the company remains at the forefront of nanoscale imaging innovation. His involvement reflects the collaborative spirit that has defined Molecular Imaging since its original founding. Dr. Lindsay is dedicated to helping the company deliver unparalleled precision, versatility, and control in AFM/SPM systems, supporting the global research community in their pursuit of scientific discovery.
For a scanning probe microscope, parts and service history is the record of which assemblies have been replaced and when the instrument was last calibrated. It matters because scanner, photodiode and high-voltage cable replacements each shift the calibration baseline. When you request service, send the model, serial number and the date of the last calibration, so the right part can be identified and the instrument's current measurement behaviour understood.
Speak with our technical specialists to arrange repairs or custom configurations.
Reorganized by former Molecular Imaging staff after Keysight Technologies withdrew from the AFM market in 2018.
Specialized repair capabilities on most Molecular Imaging, Agilent and Keysight-branded AFM products.
Submit your service request, part inquiry, or instrument configuration details to receive expert technical guidance from our team.
For immediate assistance, feel free to give us a direct call at 1-888-644-0389. You can also send us a quick email at songxu@nanocuetech.com.
For immediate assistance, feel free to give us a direct call at 1-888-644-0389. You can also send us a quick email at songxu@nanocuetech.com.